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CRM Redefined :

Clever Revenue Maximizer

"In a competitive global landscape, innovation and a web and mobile CRM are essential. Choose a CRM that meets your current and future business needs."

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Process

Lead-to-opportunity

The process begins with sales planning and ends with generation of leads. Important functions include.

  • Planning & Targets

  • Personal Information Manager

  • Document Management

  • Appointment & Tasks

  • Target Group Management

  • Campaign Management

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Prospect-to-customer

The process begins with prospect planning & ends at customer acquisition. Important functions include

  • Lead Tracking

  • Quote & order capture

  • Dynamic Pricing

  • Product Catalogue

  • Alerts Manager

  • Claims Management

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Order-to-cash

The process begins with order management and ends with continuous support. Important functions include

  • Order Management

  • Collaboration

  • Delivery Fulfillment

  • Billing & Collections

  • Knowledge Management

  • Customer Help Desk

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Product Snapshot

Our CRM is a ready to use product which manages marketing, calls, visits, proposals, orders, expenses, tasks & activities for customer acquisition engagements.This framework forms the backbone of any business and provides exceptional customer experience.

The product is a web-based business application. The product provides a single screen to track all activities across all locations. It also gives you added functions such as interaction history, location wise pricing and integrated shopping cart.

It is built on Microsoft SQL database, the Microsoft .NET framework and the IIS server. This CRM product is a state-of-the-art application that is available off the shelf or as a service on an e-commerce platform where people will be able to buy, download or subscribe and instantly start using them.

Certain highlights of the products include planning, reminders, assign accounts and tasks, loyalty, multi-level approval, automated emails and integrated document management to address the current and future needs of a growing business.

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"In today's business environment focused on revenue growth, cost reduction, inventory management, and product quality improvement, our tailored solution strikes the perfect balance of customization, implementation, and productization to meet their needs effectively." - Bigsun Technologies

Key Features

Multi-Company, multi-location
Build plans with ease
Snapshot of your customer
Anytime, anywhere Access
Real time call tracking
Customers can place orders
Address burning issues
Dynamic pricing configurator

Product packaging management
Loyalty programs
Alerts with colour codes
Planned v/s actual reporting
Role/Amount based approval
Flexible custom reports
In built expense management
Document management included

Dynamic ageing analysis
Announcements & newsletters
Track transaction history
Email & SMS integration APIs
Role rights with edit,approve options
Customizable inventory reporting
Retina ready For enabled devices
Fully optimized for speed

Clients Feedback

Build Your Sales Force for the Future

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Benefits of Implementing a CRM System in your Business

Implementing a Customer Relationship Management (CRM) system can transform how businesses interact with their customers. It’s a powerful tool that helps companies build stronger relationships, improve efficiency, and drive growth.

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How CRM Enhances Customer Satisfaction

A Customer Relationship Management (CRM) system is a powerful tool for boosting both customer satisfaction and retention. It helps businesses stay connected with their customers by organizing and managing interactions, ensuring a seamless experience.

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What is CRM ?

CRM, or Customer Relationship Management, is a tool or system that helps businesses manage interactions with their customers. It’s designed to improve relationships, boost customer satisfaction, and ultimately increase sales by organizing and making communication easier.