Reference guides

Worked guides you can read alongside your programme. They do not need your answers, and reading them does not change your report.

Business analysis guides

Map and describe a simple business process.

A worked process diagram.

What a clear requirement looks like.

Stories with acceptance criteria.

Steps, expected and actual results.

Prepare for a first interview.

Plain meanings of common terms.

Seven TDS lessons and five GST lessons with calculators and quizzes. General education, not tax advice.

Computer basics, email writing, staying safe online, spreadsheets, resume basics and planning your learning.